Refund Policy
Last Updated: August 25, 2026
This Refund Policy applies to purchases made through Digital Tambay, including purchases of Meta Ads Elite Mastery and related digital educational products.
Because our products are digital and course access may be provided immediately after purchase, please review this policy carefully before completing your purchase.
1. General Refund Policy
All purchases are generally non-refundable once course access has been granted.
By purchasing Meta Ads Elite Mastery, you acknowledge that you may receive immediate access to digital course materials, including videos, lessons, resources, and community access.
Because digital content cannot be physically returned once access has been provided, we generally do not accept refund requests based solely on a change of mind, failure to complete the course, lack of time, or failure to achieve a desired result.
This policy is subject to any consumer rights or remedies that cannot legally be excluded under applicable law.
2. No Refund After Course Access
Once Digital Tambay has granted you access to your purchased course or digital product, the purchase is generally considered final.
Examples of circumstances that generally do not qualify for a refund include:
You changed your mind after purchasing;
You no longer want the course;
You do not have enough time to complete the lessons;
You purchased the wrong level after reviewing the available course information;
You did not watch the lessons;
You did not complete the course;
You expected different results;
You were unable to implement the strategies successfully;
You did not obtain clients, employment, sales, leads, or income;
You decided not to pursue Meta Ads; or
You simply no longer wish to continue.
3. Technical Access Problems
If you paid for a course but are genuinely unable to access the purchased course because of a technical problem attributable to Digital Tambay, please contact us at:
We will first make reasonable efforts to resolve the access problem.
If Digital Tambay is unable to provide the access that you purchased and no reasonable alternative can be provided, we may review the matter for an appropriate remedy, subject to applicable law.
4. Duplicate or Incorrect Charges
If you believe you were charged more than once for the same purchase, please contact us as soon as possible at:
Please include your name, email address used for the purchase, transaction details, and any relevant payment confirmation.
We will review the transaction and, if a duplicate charge is confirmed, take appropriate steps to correct the issue.
5. Unauthorized Transactions
If you believe a transaction was made without your authorization, please contact us immediately.
We may request transaction details or other information reasonably necessary to investigate the issue.
6. Course Access Terminated Due to Violation
If your course access is suspended or terminated because you violated the Digital Tambay Terms & Conditions, including by:
Recording lessons;
Sharing or selling recordings;
Sharing your account;
Distributing course materials;
Uploading lessons or materials online;
Reselling course materials;
Pirating or assisting with piracy of the course; or
Engaging in other unauthorized use of Digital Tambay intellectual property,
you will not be entitled to a refund solely because your access was terminated for such violation, subject to applicable law.
7. Lifetime Access and One-Year Access
Refund eligibility is separate from the duration of course access.
Early Bird and Complete Access
Where the applicable offer expressly states Lifetime Access, the student receives lifetime access subject to the Terms & Conditions and continued availability of the course.
Individual Level Purchases
Individual level purchases provide one (1) year of access from the date access is granted, unless the applicable offer states otherwise.
The expiration of a student's access period does not constitute a refund event.
8. No Guarantee of Results
Digital Tambay does not guarantee any specific financial, professional, advertising, business, employment, client acquisition, sales, or income result.
Failure to achieve a particular result is therefore not, by itself, grounds for a refund.
9. How to Contact Us
For refund-related questions or concerns, contact:
Digital Tambay
Email: digitaltambayph@gmail.com
Please include:
Full name;
Email address used for the purchase;
Product or course purchased;
Date of purchase;
Transaction or payment reference, if available; and
A description of the issue.
Digital Tambay will review legitimate concerns and respond within a reasonable period.
10. Applicable Consumer Rights
Nothing in this Refund Policy is intended to remove, restrict, or waive any consumer right, remedy, or protection that cannot legally be excluded under applicable Philippine law.